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Customer Support

The Customer Support pack runs a private support agent over your knowledge base — drafting replies in your tone, answering FAQs with RAG, and triaging tickets — keeping customer data on your infrastructure.

What it does

Reply drafting, knowledge-base and FAQ answering, ticket triage and routing, and deflection of repetitive questions.

Low-risk first deployment

Forgiving on hardware — a small model on an entry GPU or mini PC handles most volume — which makes it a great first private AI deployment.

The Customer Support pack

Customer Support

A private support agent over your own knowledge base.

  • Reply drafting in your tone
  • Knowledge-base and FAQ answering (RAG)
  • Ticket triage, tagging and routing
ZendeskSlackWhatsAppEmailKnowledge base
See the use case →

Recommended hardware

Frequently asked questions

What hardware does a support agent need?+

Modest — a 12GB GPU or a mini PC runs a capable 7–8B support model for most volume.

Run Customer Support on a private AI Business OS

Run your own AI agents on hardware you control — private by design, no per-seat data leaving your premises. BrainOutput helps you pick the right machine and turn it into a working AI Business OS.

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